About Us
Novateur Coffee Concepts Inc. (NCCI) is a newly formed and wholly owned subsidiary of Philippine Vending Corporation. Its primary purpose is to market and retail Nespresso to the Philippine market.
In 2002, Nestle Nespresso SA appointed Philippine Food Service Group (PFSG), a subsidiary of Philippine Vending Corporation, as the exclusive distributor of Nespresso in the Philippines. PFSG has expanded its services to high-end hotels, restaurants and boutiques around the country.
After 15 years, through consistent hard work, dedication, and efficient team work, Novateur Coffee Concepts was initiated to be and was appointed by Nespresso SA as the exclusive distributor of Nespresso both for business and household.
In August 2017, Nespresso Philippines E-Commerce were formally launched at an event at Manila Peninsula Hotel. Filipinos started to experience the convenience and premium service of door to door delivery of Nespresso machines, capsules and accessories.
February 1, 2018 marked the grand launch of the first ever Nespresso Boutique in the Philippines where customers can buy all Nespresso items on the counter. The Nespresso Boutique is located at the Powerplant Mall, Rockwell, Makati City.
Today, with the commitment for excellence, Novateur Coffee Concepts Inc. strive to provide the perfect cup of coffee in and out of home, dedicate excellent service to clients and customers, and continuously innovate ways to satisfy the commercial and consumer demands.
MISSION
To partner with and promote the highest quality coffee brand and the lifestyle it represents with unparalleled customer service.
VISION
To pursue and promote the passion for excellence, while contributing to nation building both socially and economically for our fellow Filipinos.
CORPORATE VALUES
1. Purpose:
“In the same way, let your light shine before others, so that they may see your good works and give glory to your Father who is in heaven.” – Matthew 5:16
2. Excellence and unwavering commitment to continuous improvement.
We are a leading company that has the passion to delight our customers, applying global standards and systems in customer service excellence.
3. Givers, not Takers. Accountability and Responsibility
We believe in being a good corporate citizen by contributing to the economic and social well-being of every community in which we operate.
4. Stability and Growth
We are committed to providing our employees a stable work environment with an equal opportunity for learning and personal growth.
5. Care and Empathy
We are committed to providing the same concern, respect and caring attitude within the organization that we are expected to share with our clients.